🔒 Data Protection  |  7db77

7db77 Privacy Policy — Our Commitment to Protecting Your Data

Your personal information is extremely valuable to us. This page explains in detail what types of information are collected when you use the 7db77 platform, why and how they are used, and what your rights are.

Last Updated: January 1, 2026

SSL Encryption

All your data is encrypted with 256-bit SSL. No third party can access your information.

Your Data Is Never Sold

7db77 never sells or rents your personal information to third parties. That is a core principle we do not compromise on.

Your control

You can view, correct, or request deletion of your data at any time.

Transparent Policy

No hidden clauses. This page clearly explains in plain language how 7db77 uses your data.

Regular Audits

Independent security experts audit 7db77's data protection systems every three months.

International Standards

7db77's privacy policy is built in compliance with GDPR and international data protection standards.

1

What types of data we collect

Various types of information are collected while you use the 7db77 platform. All data is collected for one purpose: to provide you with the best possible service and to ensure platform security. Full details are set out below:

A) Identity and Contact Information

The following information you provide at registration is stored:

  • Full name and date of birth
  • Email address and mobile number
  • Residential address
  • National ID or passport number (for KYC verification)
  • A photo of yourself along with a valid ID

B) Financial Information

  • Payment method details (bKash, Nagad, Rocket number or bank account)
  • Deposit and Withdrawal History
  • Transaction date, time, and amount

C) Gaming activity information

  • Gaming history and betting records
  • Win/Loss Statistics
  • Bonus usage history
  • Time Spent on the Platform

D) Technical information

  • IP address and approximate location
  • Device used, operating system, and browser
  • Cookies and local storage data
  • Login times and navigation patterns on the 7db77 site
Please note: We collect only the minimum information necessary. No data is ever gathered beyond what is needed, and the reason for collecting each piece of information is clearly stated in this policy.
2

How Information Is Collected

7db77 collects information in several ways. Here is what you should know about each of them:

a

Directly from you

You provide information directly when filling out the registration form, uploading KYC documents, sending messages in support chat, or updating your profile. 7db77 treats all such information as knowingly and voluntarily submitted.

b

Automatically collected during site use

When you browse 7db77, technical information is automatically collected via cookies, web beacons, and log files. This is standard web practice and is necessary to ensure the site functions properly.

c

From third-party services

Payment providers (such as bKash, Nagad) share necessary information for transaction verification. Information may also be obtained from credit reference agencies to prevent fraud.

3

Purpose of Data Use

7db77 uses the information it collects for the following specific purposes:

Purpose Data Used Legal basis
Account Management Name, email, password Contractual necessity
Identity Verification (KYC) NID, Passport, Photo Legal Obligations
Payment processing Mobile number, banking details Contractual necessity
Fraud Prevention IP, Device Info, Betting Patterns Legitimate Interest
Customer Support Email, Chat Logs, Account History Contractual necessity
Responsible Gaming Gaming Patterns, Spending Data Legal Obligations
Promotional Communications Email, mobile number Consent (Optional)
Site Development Browsing data, cookies Legitimate Interest
Unsubscribe from promotional emails: If you no longer wish to receive marketing emails or SMS from 7db77, you can opt out at any time via the "Notifications" option in your account settings. This will not affect service emails such as login confirmations or withdrawal notices.
4

Information Sharing Policy

The most important principle at 7db77 is: We never sell your personal data. However, limited information may be shared in certain specific circumstances:

Who Your Information May Be Shared With

  • Payment Provider: To process transactions — only the necessary information
  • KYC partner: Trusted third-party services for identity verification
  • IT Service Providers: For server hosting and technical maintenance (under strict confidentiality agreements)
  • Regulatory authority: To Comply with Legal Obligations
  • Law Enforcement Agencies: Under a court order or valid legal request
  • Fraud prevention agencies: With industry partners to prevent fraud
Who Your Information Is Never Shared With:
Advertisers, data brokers, social media companies, or any third party seeking to use your information for commercial purposes. 7db77 makes no exceptions on this.
5

Cookies and tracking policy

7db77 uses cookies on its website. Cookies are small text files stored in your browser that help improve site functionality and your overall experience:

Cookie type Purpose Duration Can it be disabled?
Essential Cookies Login session, security At end of session No (the site will not function)
Functional Cookies Remembering language and preferences 30 days Yes
Analytics cookies Site usage statistics 1 year Yes
Performance Cookies Load Speed Measurement 6 months Yes

You can delete or block cookies at any time through your browser settings. However, disabling essential cookies may prevent certain features of 7db77 from working properly.

6

Data Retention Period

7db77 does not retain your data indefinitely. A separate retention period is defined for each category of information:

Type of information Retention period Purpose
Account Information For the duration of account activity + 5 years Legal Requirements
Transaction Records 7 years Financial Regulatory Obligations
KYC Documents 5 years after account closure AML regulations
Gaming Logs 3 years Dispute Resolution
Support chat 2 Years Ensuring service quality
Technical Logs 90 days Security monitoring

Once the retention period expires, your data is securely deleted or fully anonymized so that you can no longer be identified.

7

Your privacy rights

7db77 respects your data protection rights. You have the following rights:

👁️
Right to Access
You may request to know what information we hold about you
✏️
Right to rectification
You can request correction of any inaccurate or incomplete information
🗑️
Right to Erasure
You may request the deletion of your data under certain circumstances
⏸️
Restriction of Processing
You can request that data processing be paused during an investigation
📦
Portability
The right to receive your data in a machine-readable format
🚫
Object
You may object to the use of your data for specific purposes

How to exercise your rights

To exercise any of the rights above, email 7db77 at [email protected] or reach out via live chat. 7db77 will respond within 30 days of receiving your request. For urgent matters, an initial response will be provided within 72 hours.

Warning: Some information cannot be deleted for legal reasons (such as transaction records for 7 years). In such cases, 7db77 will explain the reason and inform you.
8

Third-Party Services & Links

7db77 uses a number of third-party services on its platform. Each of these providers operates under its own privacy policy:

  • Game Providers (Evolution Gaming, Pragmatic Play, etc.): For live game streaming and slots. They track game statistics but do not access your personal identity information.
  • Payment Gateway: For transaction processing. Only the information required to complete payments is shared.
  • Analytics Services: For monitoring site performance. All data is anonymized.
  • Cloud Storage: Secure servers compliant with strict security standards are used for data storage.

7db77 works only with trusted partners who meet international data protection standards. Strict data processing agreements are in place with all partners.

9

Child protection

7db77 strictly follows an 18+ policy and does not collect information from minors.

  • Age verification is mandatory at registration
  • Accounts created by anyone under 18 will be immediately suspended
  • If a child's information reaches us, it will be deleted immediately and the parent/guardian will be notified
  • If there is any doubt, 7db77 may request additional documents to verify your age
For Parents: If you believe your child has created an account on 7db77, please contact [email protected] immediately. We will close the account and delete all information within 24 hours.
10

Security measures

7db77 has implemented the highest level of technical and organizational measures to protect your data:

Technical safeguards

  • 256-bit SSL/TLS encryption
  • Firewall and IDS/IPS systems
  • Regular penetration testing
  • Database encryption

Organizational Safeguards

  • Staff Data Protection Training
  • Need-to-know access policy
  • Regular Security Audits
  • Data Breach Response Plan

What Happens in the Event of a Data Breach?

In the event of a data breach that puts your information at risk, 7db77 will notify the relevant authorities and affected users within 72 hours. Full details and the steps being taken will be communicated via email.

11

Changes to This Policy

7db77 may update its privacy policy as necessary. In case of changes:

  • Email notifications will be sent for significant changes
  • The "Last Updated" date at the top of this page will change
  • 30 days' notice will be given for major changes
  • Continued use of the platform after any changes will be considered acceptance of the updated policy
12

Contact & complaints

For any questions, concerns, or requests regarding the Privacy Policy, please get in touch with 7db77:

Contact MethodsDescriptionResponse Time
Email [email protected] Within 24 hours
Live chat Chat icon at the bottom right of the site Within 3 minutes
WhatsApp 7db77 Official Number Within 1 Hour

After a complaint is raised, 7db77 will endeavour to resolve it within 30 days. If you are not satisfied with the resolution, you have the right to escalate the matter to the relevant data protection authority.

Frequently Asked Questions

The 7db77 customer support team operates 24 hours a day, 7 days a week — including Bangladeshi public holidays. There are no fixed office hours. The fastest way to get help is via Live Chat: simply click the green chat icon at the bottom right of the platform, and you will typically be connected to a live human agent within 3 minutes — not a bot, but a real person who speaks Bangla. Between 10 PM and 6 AM, wait times may be slightly longer, but will never exceed 15 minutes. For email support, write to [email protected] and expect a detailed response within 24 hours. Email is the best channel for complex matters such as account verification, payment disputes, or privacy-related requests, as it allows you to explain the issue fully and attach screenshots. WhatsApp support is also available — you can find 7db77's official WhatsApp number in the Profile section. Voice messages are accepted on WhatsApp, so if you find typing inconvenient, you can simply record your message. Whichever channel you use, the 7db77 support team is committed to responding promptly and respectfully.

The easiest way to view all current and upcoming 7db77 promotions is through the "Promotions" section of the platform, accessible directly from the homepage menu. Every active offer is listed there along with its terms and expiry date. 7db77 launches at least one new offer per week, typically on Mondays or Tuesdays. Special promotions are also run during major events such as the Cricket World Cup, the start of football league seasons, and festivals like Eid. Keep email notifications enabled on your account and you will be alerted as soon as a new offer goes live. SMS notifications can be activated as well — simply go to Profile Settings and turn on your preferred options under "Notifications". Some exclusive offers are reserved for VIP members: the more you play, the better the promotions you unlock. Reaching higher VIP tiers through loyalty points gives you access to enhanced reload bonuses, cashback, and special free bets. Bear in mind that every offer has its own expiry date and wagering requirements — it is always worth reading the terms before claiming.

Play Safely on 7db77

7db77 takes your privacy and data protection seriously. Join now for a safe, transparent, and enjoyable gaming experience — your information is fully protected.

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